Shipping policy
Last Updated: July 2026
Thank you for shopping with NEVE.
Processing Time
Orders are processed within 1–3 business days.
Orders placed on weekends or holidays begin processing on the next business day.
Delivery Time
Estimated delivery:
- United Kingdom: 4–8 business days
- Europe: 5–10 business days
- United States & Canada: 5–10 business days
- Australia & New Zealand: 6–12 business days
- Rest of the World: 7–15 business days
Delivery times are estimates and may vary due to customs, weather, or carrier delays.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information.
Customs & Import Taxes
International customers are responsible for any customs duties, VAT, or import taxes required by their country.
Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. NEVE is not responsible for orders delivered to an incorrect address provided by the customer.